Mara Coelho
About Mara Coelho
Mara Coelho is the People Operations Team Lead at Talkdesk, with extensive experience in HR and project management roles at CRITICAL Software and IPN.
Current Role at Talkdesk
Mara Coelho is currently serving as the People Operations Team Lead at Talkdesk. She joined the company in March 2021 and is based in Coimbra e Região, Portugal. Her role involves overseeing the People Operations team and ensuring efficient operations across human resources functions.
Previous Experience at CRITICAL Software
Mara Coelho accumulated seven years of experience at CRITICAL Software. She worked as an HR Assistant from 2016 to 2019 and as an Innovation and Knowledge Assistant from 2012 to 2016. Her roles involved various HR and innovation management tasks, contributing significantly to the company's internal processes.
Experience at IPN
Mara Coelho worked at IPN in various capacities. From 2011 to 2012, she was a Training Project Manager, overseeing and managing training initiatives. Prior to that, she served as an Internship Trainee from 2010 to 2011, gaining early career exposure in project management and training.
Educational Background
Mara Coelho holds a Licenciatura and a Mestrado in Gestão from FEUC - Faculdade de Economia da Universidade de Coimbra, completed between 2005 and 2010. She also studied at Universidad de La Rioja for a year, gaining international academic experience.