Mário Amaral
About Mário Amaral
Mário Amaral is the Director of Engineering at Talkdesk, with a strong background in information technology and services.
Director of Engineering at Talkdesk
Mário Amaral currently holds the position of Director of Engineering at Talkdesk, working remotely. His experience with Talkdesk includes serving as a Senior Manager from 2022 to 2023, also in a remote capacity. His leadership role involves overseeing engineering teams, ensuring the implementation of advanced technological solutions, and managing various engineering projects to drive the company's growth and performance.
Previous Roles at Feedzai
Before joining Talkdesk, Mário Amaral held multiple positions at Feedzai. From 2020 to 2022, he served as the Advanced Cloud Operations Manager in Coimbra. Prior to this role, he was the Cloud Operations Manager from 2019 to 2020. Additionally, he worked as a Technical Project Manager from 2018 to 2019. Across these roles, he focused on managing cloud infrastructures, overseeing technical projects, and ensuring operational efficiency in cloud environments.
Early Career and Software Engineering Roles
Mário Amaral's early career includes significant roles at WIT-Software and CashYT. At WIT-Software, he initially worked as a Software QA Engineer from 2009 to 2010, followed by a stint as an Intern Software Engineer from 2010 to 2011. He then progressed to the role of Software Engineer from 2011 to 2015. Subsequently, from 2015 to 2018, he served as a Team Leader at CashYT in the Coimbra Area, Portugal. These roles laid the foundation for his extensive expertise in software development and team management.
Academic Background in Computer Software Engineering
Mário Amaral has a solid academic background in Computer Software Engineering, having studied at Universidade de Coimbra. He earned a Bachelor's Degree from 2004 to 2010, followed by a Master's Degree from 2010 to 2014. His educational background has equipped him with comprehensive knowledge and skills in software engineering, which he has effectively applied throughout his career.
Certified Scrum Master
Mário Amaral holds a certification as a Scrum Master from the Scrum Alliance. This certification underscores his proficiency in agile methodologies and project management, enabling him to lead software development teams effectively and streamline project workflows in dynamic environments.