Mark Carey
About Mark Carey
Mark Carey is an Enterprise Account Executive at Talkdesk and Major Accounts Manager at PROTEL Communications & PRO Outsourcing, working in Southern California.
Current Roles
Mark Carey serves as an Enterprise Account Executive at Talkdesk and a Major Accounts Manager at PROTEL Communications & PRO Outsourcing. He has been with Talkdesk since November 2019 and works in Southern California, helping companies enhance customer experiences using Talkdesk's cloud contact center solutions.
Previous Experience
Mark Carey has a background in sales, having worked at Rheon Automatic Machinery GmbH as a Sales Executive from 1989 to 1992. This role likely provided him with valuable experience in sales and customer relationship management, skills he continues to use in his current positions.
Educational Background
Mark Carey studied at Diablo Valley College, focusing on Hotel, Motel, and Restaurant Management from 1984 to 1986. This educational background provided him with a strong foundation in customer service and management, which he applies in his various roles in sales and account management.
Role at Talkdesk
At Talkdesk, Mark Carey works with enterprise clients to provide AI-powered cloud contact center solutions. By understanding client needs and tailoring solutions accordingly, he plays a vital role in improving customer experiences. Talkdesk has been recognized as a Forbes’ Next Billion Dollar Startup and serves over 1,400 customers globally, including notable companies like Alorica, IBM, Acxiom, and Shopify.
Industry Involvement
Mark Carey likely participates in strategic planning and execution to meet sales targets and business objectives. He may also engage in industry events and conferences to network and promote Talkdesk's solutions. His role involves collaborating with internal teams such as marketing, product development, and customer support to ensure client satisfaction.