Marta Brito
About Marta Brito
Marta Brito is a Product Manager at Talkdesk in Porto, Portugal, with extensive experience in data science, business intelligence, and customer insights.
Current Role at Talkdesk
Marta Brito is currently a Product Manager at Talkdesk, located in Porto, Portugal. In this role, she has played a key role in implementing advanced analytics solutions and leads cross-functional teams to deliver data-driven insights and strategies. Her strong background in both business intelligence and customer insights is leveraged to optimize Talkdesk’s product offerings.
Previous Roles and Experience
Before joining Talkdesk, Marta Brito served as the Data Science Consultancy Coordinator at FPF - Federação Portuguesa de Futebol from 2019 to 2021, working in both Lisboa and Porto, Portugal. At SONAE, she held multiple positions between 2013 and 2019, including Customer and Business Insight Manager and Key Account Manager & Business Analysis. Additionally, Marta's career includes a stint at AXA in 2004 where she worked on Big Data Insurance Pricing Modelling for six months in the Porto area. She also has experience teaching Computer Science and Mathematics in public and private schools for nine years.
Educational Background
Marta Brito holds several advanced degrees and certifications. She attended IE Business School where she studied Positive Leadership for Managers and completed an Immersion Program. At Cornell University, she completed The Leading for Innovation Executive Education Program. She earned an Executive MBA from Porto Business School in 2018. Marta also has a Graduation in Computer Science from Faculdade de Ciências da Universidade do Porto, and a Master's Degree in Modelling of Business Processes and Stochastic Processes for Finance courses from VRIJE UNIVERSITEIT in Amsterdam.
Skills and Expertise
Marta Brito has expertise in data science, business intelligence, and customer insights. She has experience leading cross-functional teams and has a proven track record of improving business processes through data science methodologies. Marta has also been involved in mentoring and developing junior team members in data science and business intelligence, contributing to the growth and development of the teams she works with.
Initiatives and Mentoring
Throughout her career, Marta Brito has been actively involved in mentoring and developing junior team members in the fields of data science and business intelligence. Her experience in leading cross-functional teams helps her guide emerging professionals in delivering data-driven insights and strategies effectively.