Mateus Vilanova

Mateus Vilanova

Director Program Management @ Talkdesk

About Mateus Vilanova

Mateus Vilanova is the Director of Program Management at Talkdesk in Lisbon, Portugal, with extensive experience in software development and project management across various industries.

Title and Current Role

Mateus Vilanova currently holds the position of Director Program Management at Talkdesk, based in Lisbon, Portugal. His role involves overseeing program management activities, ensuring the successful delivery of programs across the organization. He brings a wealth of experience from his previous roles within the industry to this leadership position.

Professional Background and Career History

Mateus Vilanova has extensive experience in program and project management across various companies. He was Senior Program Manager at Talkdesk from 2021 to 2022 and served as Delivery Manager and Project Manager at Feedzai from 2018 to 2021. Before that, he worked at Dell Technologies, holding roles such as Senior Program Manager, Senior Project Manager, and Software Developer Lead from 2007 to 2018 in Porto Alegre, Brazil. Earlier in his career, he worked with Stefanini, Habitasul Desenvolvimentos Imobiliários S.A., SSTE IT Solutions, and Banrisul in software development roles.

Educational Background

Mateus Vilanova studied Organizational Leadership at Harvard Business School Online, achieving Leadership Essentials in 2020. He also holds an MBA in Leadership, Innovation, and Management 3.0 from Pontifícia Universidade Católica do Rio Grande do Sul, completed in 2019. Additionally, he has a Bachelor of Business Administration in Computer Systems Analysis from the same institution, completed in 2008. His high school education was acquired from Nossa Senhora das Dores.

Leadership and Management Expertise

Mateus Vilanova is skilled in managing complex dependencies and implementing efficient processes. He is known for articulating clear objectives and strategies, fostering organizational buy-in at all levels. His proficiency in leading cross-functional teams, including a team of over 500 members, showcases his ability to deliver innovative solutions across the software development lifecycle. He is passionate about agile methodologies and has successfully guided teams through transformative shifts.

Technical Skills and Certifications

Mateus Vilanova holds certifications in SAFe and CSM, with experience in FedRAMP implementation and risk management. His technical expertise includes domains such as AI, financial technologies, AWS, and Microsoft technologies. His versatile background encompasses software and product development, SaaS/Cloud, and cybersecurity, making him a highly proficient leader in these areas.

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