Matt Cox

Matt Cox

Global Vice President, Revenue Operations @ Talkdesk

About Matt Cox

Matt Cox is the Global Vice President of Revenue Operations at Talkdesk, with over 20 years of experience in technology companies, specializing in sales and services roles.

Title

Matt Cox is the Global Vice President of Revenue Operations at Talkdesk. He operates from the San Francisco Bay Area, working both in-office and remotely. In this role, he is responsible for Value Management, Global Practices, and oversees all GTM Strategic Programs, Initiatives, and Planning across the Customer Journey.

Career at Talkdesk

Currently, Matt Cox is the Global Vice President, Revenue Operations at Talkdesk. His responsibilities include managing Value Management and Global Practices. He also oversees the planning and implementation of GTM Strategic Programs and Initiatives across the Customer Journey.

Previous Roles and Companies

Before joining Talkdesk, Matt Cox held key roles at numerous technology companies. He was Global Vice President, Revenue Operations at Certinia from 2018 to 2023. Prior to that, he served as Senior Vice President, Global Sales Strategy, Operations and Enablement at SimilarWeb in 2017 and 2018. From 2015 to 2017, he worked at New Relic, Inc. as Head of Sales and Business Operations. He also held significant positions at Hewlett-Packard from 2008 to 2015 and senior leadership roles at Symantec and PeopleSoft.

Educational Background

Matt Cox received a Bachelor of Arts (BA) in Organization Science and Communications from California State University, Chico, graduating in 1993. He also pursued further studies at the University of California, Berkeley. His academic background has provided him with a strong foundation for his extensive career in revenue operations and sales strategy.

Areas of Expertise

With over 20 years of experience in technology companies, Matt Cox specializes in Sales Enablement, Sales Planning, Sales Process, Sales Strategy, Account Planning, and Opportunity Planning. His expertise extends to Technical Training, Sales Compensation, Mergers, Onboarding, Education Services, Partner Enablement, Partner Operations, Sales Productivity, CRM, and Quote-to-Cash. His skill set is well-rounded, making him a valuable asset in any technological sales and services environment.

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