Miguel Lagarto
About Miguel Lagarto
Miguel Lagarto is a Senior Product Manager at Talkdesk, specializing in the Experience Cloud for Banking, with a background in digital product management and marketing.
Company
Miguel Lagarto is currently employed at Talkdesk, where he serves as a Senior Product Manager for the Experience Cloud for Banking. His role includes managing a cross-functional team, engaging with clients, and defining the product roadmap for new development initiatives.
Title
Miguel Lagarto holds the position of Senior Product Manager at Talkdesk. In his role, he focuses on the Experience Cloud for Banking, and he successfully manages several key responsibilities contributing to the company's product offerings.
Professional Experience
Miguel Lagarto has extensive experience in the tech and energy sectors. He previously worked at EDP in various roles including AR/VR Digital Community Leader, Digital Product Owner, Product Marketing Manager, and Project Manager from 2015 to 2022. Additionally, he founded Lizz Electric, specializing in electric mobility, from 2018 to 2019.
Education and Expertise
Miguel Lagarto has a strong educational background in Electrical Engineering and Management. He earned a Master's degree in Electrical Engineering from Instituto Superior Técnico, and completed post-graduate studies in Management at Católica Lisbon School of Business and Economics. He also attended exchange programs at Università degli Studi di Padova and Universidade Federal de Santa Catarina. Moreover, he completed a Digital Project Management program at EDIT. - Disruptive Digital Education.
Achievements
At Talkdesk, Miguel Lagarto successfully led the product integration for early adopter clients. He manages a cross-functional team of 7 members, engages with clients and prospects, and supports global sales through client demos and product vision. He also shares product documentation with stakeholders and trains Professional Services on new feature releases.