Mike Gibson
About Mike Gibson
Mike Gibson is the SVP & CISO at Talkdesk in Chicago, Illinois, with extensive experience in information security and IT management.
Company
Mike Gibson is currently serving as the Senior Vice President (SVP) and Chief Information Security Officer (CISO) at Talkdesk. He is based in Chicago, Illinois, United States. Talkdesk is a provider of cloud-based contact center software.
Title
Mike Gibson holds the title of Senior Vice President (SVP) and Chief Information Security Officer (CISO) at Talkdesk. His role involves overseeing the company's information security strategy and ensuring the protection of intellectual property, customer data, and information assets.
Education and Expertise
Mike Gibson studied at DeVry University, achieving undergraduate studies in Telecommunications Management. His expertise encompasses information security, network and infrastructure management, and compliance with international standards such as ISO 27001 and ISO 22301. He has extensive experience in developing and leading information security programs and initiatives.
Professional Background
Mike Gibson's career includes significant positions across multiple companies. He served as Chief Information Security Officer at Flexera in 2022 for three months, and at Pluralsight, he held the positions of Vice President – Information Security and Head – Network & Infrastructure between 2019 and 2022. Prior to that, he worked at Genesys as Senior Director – Information Security & Compliance and Director – IT Global Network & Telecommunications from 2012 to 2019. His career began at InstallShield and Rovi as a Network Manager and Senior Security Engineer from 1998 to 2012.
Achievements
Mike Gibson has led the creation and certification of an ISO 27001-based information security program, achieved SOC2 Type 2 certification, and launched disaster recovery and business continuity programs based on ISO 22301. He has driven efforts for PCI-DSS compliance for a major e-commerce platform and developed a cybersecurity reporting program for the Board of Directors. Additionally, he implemented a global security awareness training initiative and managed IT merger and acquisitions efforts, along with IT divestiture processes.