Miles Ennis
About Miles Ennis
Miles Ennis is the Senior Vice President, Head of WW Sales at Talkdesk, with extensive experience in sales leadership across multiple companies including Cisco, IBM, and Aspen Technology.
Title
Miles Ennis is currently serving as the Senior Vice President, Head of Worldwide Sales at Talkdesk.
Current Role at Talkdesk
In his role as Senior Vice President, Head of Worldwide Sales at Talkdesk, Miles Ennis has been instrumental in developing and implementing a new sales strategy that resulted in a 25% increase in annual revenue. Additionally, he led a team that achieved a 30% increase in customer satisfaction scores within his first year.
Career History
Previously, Miles Ennis held several senior positions across various companies. He was the Senior Vice President of Sales, Americas at Talkdesk from 2023 to 2024. Before that, he served as the Vice President of Sales, Americas at Aspen Technology from 2022 to 2023. At Cisco, Miles occupied the roles of Vice President of Sales, AppDynamics for five months in 2022, and Director of Sales, Global Enterprise Segment from 2019 to 2021. He served IBM as Cloud Sales Leader, Healthcare and Public Sector from 2017 to 2019, and as Hybrid Cloud Platform Sales Leader and Area Manager for five months in 2017. His career at Cisco Systems spanned from 2007 to 2015 in roles including Regional Sales Manager, Enterprise Account Manager, and Product Sales Specialist.
Educational Background
Miles Ennis holds an MBA in Management & Strategy from Western Governors University. He also studied the Graduate Business Management Program at Pepperdine Graziadio Business School.
Expertise in Sales and Leadership
Miles Ennis has extensive experience in leading sales teams across diverse regions and segments, including healthcare and public sectors. Recognized as a top performer in sales management and strategy execution at both IBM and Cisco, he holds multiple certifications in cloud computing and sales leadership. He is passionate about leveraging artificial intelligence and analytics to enhance customer experience and operational efficiency.