Neal Laxman
About Neal Laxman
Neal Laxman is the Lead Solutions Engineer, Channel and Alliances at Talkdesk, with a diverse background in customer experience, communications, and technology.
Current Title at Talkdesk
Neal Laxman is currently serving as the Lead Solutions Engineer, Channel and Alliances at Talkdesk. In this role, he focuses on enhancing partnerships and developing solutions tailored to the needs of Talkdesk’s channel partners.
Professional Experience at Talkdesk
Prior to his current role, Neal Laxman worked as a Channel Solutions Engineer - EMEA at Talkdesk from 2021 to 2022. During his tenure, he was responsible for providing technical expertise and support to the company's European, Middle Eastern, and African partners.
Previous Positions in Technology
Neal Laxman has held several key positions in the technology sector. From 2018 to 2020, he served as Presales Solutions Engineer at mGage, a Vivial Company, focusing on mobile technologies and customer experience in London, UK. Before that, he was a Presales Consultant at Snom Technology GmbH from 2017 to 2018 and a Technical Demonstrator and Briefing Host at Avaya from 2016 to 2017. He also worked as a Sales Engineer at Avaya from 2014 to 2016, providing technical support and sales engineering expertise across Europe.
Early Career in IT and Technology
Neal began his career in IT and technology as a Pre-Sales System Engineer at GCS / CM from 2007 to 2012, followed by a role as IT User Support Officer at the University of Surrey from 2012 to 2014. He also gained experience as an Assistant Surveyor at 3D Services from 2006 to 2007.
Education Background
Neal Laxman studied Archaeology at Bournemouth University from 2004 to 2006. Prior to that, he attended Godalming College from 2002 to 2004, where he studied ICT, Archaeology, Media Studies, and Drama, achieving A-Level qualifications. He completed his high school education at Rodborough Secondary School from 1997 to 2002, studying subjects such as English, Maths, Sciences, Geography, Drama, and DT.
Personal Interests
Neal has a passion for Lego building and frequently incorporates it into his work presentations to illustrate complex technology concepts. He is also actively involved in dog training and child development activities, maintaining a balance between his professional and personal life. Additionally, he is a fan of consumer technology, often testing and reviewing the latest gadgets and devices.