Neil Mc Mahon
About Neil Mc Mahon
Neil Mc Mahon is the Director of Carrier Relations at Talkdesk in London, with extensive experience in carrier relations and business development across major telecommunications companies.
Current Role at Talkdesk
Neil McMahon currently holds the position of Director of Carrier Relations at Talkdesk, a prominent company in the customer engagement space. He operates out of London, England, United Kingdom, where he manages and oversees relationships with telecommunications carriers. His role involves negotiating and maintaining carrier agreements, ensuring efficient communication channels and connectivity for Talkdesk's global operations.
Previous Roles in Business Development
Before joining Talkdesk, Neil McMahon worked at Augnet as Director of Business Development for two years, starting from 2020. In this role, he was responsible for identifying and developing new business opportunities, fostering partnerships, and enhancing Augnet's market presence. Prior to that, Neil served as AVP Sales and Business Development at VOX CARRIER from 2019 to 2020, where he focused on expanding the voice and A2P SMS business segments.
Career at Verizon
Neil McMahon has had multiple roles at Verizon, showcasing his versatile skill set in carrier services and financial planning. From 2017 to 2018, he served as Senior Business Development Manager for Carrier Services, where he managed carrier relationships and growth strategies. Between 2016 and 2017, Neil was the Global Head of Wholesale Pricing, overseeing pricing strategies on a global scale. Earlier in his career at Verizon, he worked as a Senior FP&A Accountant from 2005 to 2009, supporting carrier services financial planning and analysis.
Experience at Skype and Orange Business Services
Neil McMahon has also been integral to carrier operations at Skype and Orange Business Services. At Skype, he managed global carrier relationships for five years from 2009 to 2014. His experience at Orange Business Services from 2003 to 2005 saw him managing EMEA carrier operations and finance, based in County Dublin, Ireland. These roles have cemented his expertise in telecommunications and carrier relations.
Educational Background
Neil McMahon obtained a Bachelor's degree in Political Science from Queen Mary University of London, graduating in 1997. His formal education provided a foundation in analytical and strategic thinking, which he later applied in various roles across the telecommunications sector.