Nicolas Rocca
About Nicolas Rocca
Nicolas Rocca is an Integration Engineer at Talkdesk, with a background in Salesforce development, SAP Hybris Commerce, and Java consulting.
Current Role at Talkdesk
Nicolas Rocca is currently serving as an Integration Engineer at Talkdesk. He has been working remotely since November 2020. As an Integration Engineer, Nicolas focuses on integrating various systems and tools to optimize workflows and enhance the overall functionality of Talkdesk's solutions. His remote work setup has enabled him to maintain high levels of productivity and collaboration with cross-functional teams.
Professional Experience in Salesforce Development
Nicolas Rocca has extensive experience as a Salesforce Developer. He worked at NeuNeto for 5 months in 2020 and at Unbabel for 8 months from 2019 to 2020. In these roles, he specialized in developing and customizing Salesforce solutions to meet specific organizational needs. His primary responsibilities included configuring Salesforce to improve customer relationship management and ensuring seamless integration with other software platforms.
Previous Roles in SAP Hybris Commerce and Java Development
Nicolas Rocca has a diverse background in software development. He worked as an SAP Hybris Commerce Developer at SAP from 2018 to 2019 for one year, where he focused on enhancing e-commerce solutions. Prior to that, he served as a Java Consultant at NOS SGPS for 4 months in 2017 and a Java Full Stack Developer at CGD for 10 months from 2016 to 2017. In these positions, he was involved in developing and maintaining Java-based applications, ensuring robust and scalable solutions.
Early Career and Traineeships
Nicolas Rocca's early career includes a range of technical roles. He worked as a Monitoring Technician on Telecommunications at Vodafone for 11 months from 2012 to 2013. He also completed traineeships at the Social Security IT Department of Ponta Delgada (IDSA, IPRA) for 4 months in 2012 and at LABTECpro de Tecinsulabo, Lda for a brief period in 2011. These experiences provided him with foundational skills in IT and telecommunications, setting the stage for his future career in software development.
Educational Background in Computer Engineering
Nicolas Rocca holds a Bachelor’s Degree in Computer Engineering from ISCTE - Instituto Universitário de Lisboa, which he completed from 2013 to 2017. Prior to that, he studied at ENTA - School of New Technologies of the Azores, where he achieved certifications as a Technical Specialist in Network Management and Systems (CCNA Networking and CCNA Security) in 2012 and as a Computer Technician in 2011. His educational background has equipped him with a strong technical foundation, enabling him to excel in various IT and development roles.
Personal Website
For more detailed information about his professional journey and expertise, Nicolas Rocca maintains a personal website at www.nicolasrocca.com. The site provides additional insights into his career, projects, and professional skills, serving as a comprehensive resource for potential employers and collaborators.