Nuno Barata

Nuno Barata

Technical Account Manager @ Talkdesk

About Nuno Barata

Nuno Barata is a Technical Account Manager at Talkdesk in Lisbon, Portugal, with extensive experience in technical support and IT consulting.

Company

Nuno Barata is currently employed at Talkdesk, a cloud-based contact center software provider. Talkdesk operates globally and Nuno is based in Lisbon, Portugal. He began his role there on January 1, 2022.

Title

Nuno Barata holds the position of Technical Account Manager at Talkdesk. In this role, he is responsible for overseeing technical aspects of customer accounts, ensuring seamless integration and support for the company’s suite of solutions.

Education and Expertise

Nuno Barata studied at ISCTE - Instituto Universitário de Lisboa, where he completed a Post Graduation in Business Management and Information from 2003 to 2009. He has developed significant expertise in technical support and troubleshooting across various platforms, including Oracle, SQL Server, Linux, Windows, CTI, and Networking.

Professional Background

Prior to his current position, Nuno Barata worked at Altitude Software as a Technical Support Engineer from 2017 to 2022 and as an IT Consultant from 2014 to 2017. His career also includes a brief tenure at Closer as an IT Consultant in 2013, and roles at KPMG Advisory as an IT Advisor from 2010 to 2013, and KPMG Tax & Advisory as a Probationer from 2009 to 2010. Each of these roles contributed to his extensive experience in the field.

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