Patrícia Castro
About Patrícia Castro
Patrícia Castro is a Data Analyst at Talkdesk in Porto, Portugal, with a background in data science and business analysis.
Current Role at Talkdesk
Patrícia Castro is currently employed as a Data Analyst at Talkdesk in Porto, Portugal. In this role, she focuses on data analysis tasks that include developing predictive models. Notably, her work led to a 15% improvement in customer retention rates. Her role involves handling significant datasets and utilizing her skills in data mining and data visualization techniques.
Previous Experience at Sonae MC
Patrícia Castro accumulated extensive experience at Sonae MC in Matosinhos, Porto, where she held two positions. From 2016 to 2021, she was a Data Scientist, and from 2014 to 2016, she served as a Business Analyst. During her time as a Data Scientist, she led a project that optimized inventory management and resulted in a 10% reduction in stockouts. This experience allowed her to develop a strong foundation in data analytics, business intelligence, and predictive modeling.
Education and Academic Background
Patrícia Castro holds a Master in Data Analytics from FEP - Faculdade de Economia da Universidade do Porto, where she studied from 2015 to 2017, focusing on data mining. Prior to that, she earned a Licentiate degree in Estatística from Universidade do Minho, studying from 2011 to 2014. These academic credentials have provided her with a robust foundation in statistical analysis and data science, equipping her with the skills needed for her professional roles.
Certifications and Publications
Patrícia Castro is certified in Python for Data Science by DataCamp, showcasing her proficiency in one of the most essential programming languages for data analysis. In 2022, she presented a paper on advanced data visualization techniques at the International Conference on Data Science in Lisbon, which underscores her expertise and continuous engagement with the latest developments in the data science field.
Mentorship and Community Involvement
Beyond her professional and academic achievements, Patrícia Castro is committed to giving back to the community. She volunteers as a mentor for young women pursuing careers in data science through the Women in Data Science (WiDS) initiative. This role allows her to support and guide the next generation of data scientists, sharing her knowledge and experiences to inspire others.