Patrícia Ferreira
About Patrícia Ferreira
Patrícia Ferreira is a QA Specialist III at Talkdesk with extensive experience in software testing and consulting, holding an ISTQB certification.
Current Role at Talkdesk
Patrícia Ferreira started her role as QA Specialist III at Talkdesk on March 1, 2022. In this capacity, she is involved in ensuring the quality and functionality of software products through systematic testing procedures. Her responsibilities likely include creating and executing test plans, identifying and resolving software defects, and collaborating with cross-functional teams to enhance product performance and reliability.
Previous Experience at Merkle DACH
Prior to her current role, Patrícia Ferreira served as a Senior Consultant at Merkle DACH from 2021 to 2022. During her 11-month tenure, she utilized her expertise in software quality assurance and consulting to support various projects. Her role would have included analyzing client needs, advising on best practices, and implementing effective testing strategies to meet project requirements.
Extensive Tenure at Altran
Patrícia Ferreira has a significant professional history with Altran, spanning from 2013 to 2021. She held multiple roles including Junior Consultant/Engineer, Consultant, Advanced Consultant, Team Coordinator, and Líder de equipa de Testes. Her duration at Altran was marked by progressive responsibility and leadership in quality assurance and team management. Primarily based in Fundão, Portugal, she contributed to various projects, overseeing testing activities and coordinating efforts to ensure software integrity and performance.
Educational Background
Patrícia Ferreira obtained a Licenciatura in Gestão de Informação from ISEGI - Universidade Nova de Lisboa, where she studied from 2009 to 2012. She further pursued a Pós-Graduação in Gestão dos Sistemas e Tecnologias de Informação at the same institution, completing it in 2013. Her educational background laid a strong foundation in information management and IT systems, which is critical in her role as a QA Specialist.
Professional Certification
Patrícia Ferreira holds an ISTQB certification, a globally recognized credential in software testing. This certification underscores her expertise and commitment to quality assurance practices. The ISTQB certification is instrumental for professionals who aim to enhance their skills and knowledge in software testing methodologies, best practices, and industry standards.