Patrícia Ramalhete
About Patrícia Ramalhete
Patrícia Ramalhete is a Product Manager at Talkdesk in Lisboa, Portugal, with a diverse background in consulting and project management.
Current Role as Product Manager
Patrícia Ramalhete is currently employed as a Product Manager at Talkdesk, located in Lisboa, Portugal. She started this role in March 2022. Her responsibilities likely involve overseeing product development and managing the life cycle of product features, ensuring they meet the needs and expectations of Talkdesk's clients.
Previous Experience at Capgemini
Before joining Talkdesk, Patrícia Ramalhete spent approximately four years at Capgemini, working in various roles. She started as an F16 Trainee Consultant from 2017 to 2018, then progressed to BI Junior Consultant (2018-2019), BI Consultant (2019-2021), and finally to Senior BI Consultant (2021-2022). During her tenure, she gained extensive experience in business intelligence, an area crucial for strategic decision-making in organizations. Her time at Capgemini equipped her with a strong foundation in BI consulting and relevant technologies.
Leadership at Júnior Empresa Ciências
Patrícia Ramalhete held leadership roles at Júnior Empresa Ciências, a student-run organization. Between 2017 and 2018, she was the Head of the Project Management Department for six months. Prior to that, she served as an IT Project Manager from 2016 to 2017 for nine months. These roles likely involved overseeing project lifecycles, managing teams, and ensuring project deliverables met organizational standards.
Educational Background and Degrees
Patrícia Ramalhete has a comprehensive educational background. She studied Informatics at Faculdade de Ciências da Universidade de Lisboa, obtaining a Post-Graduate degree from 2018 to 2019. She also studied Bioinformatics at the same institution, completing the first year of her Master's degree from 2016 to 2017. Additionally, she earned a Postgraduate Certificate in Molecular Pathology from Escola Superior de Saúde Egas Moniz (2015-2016) and a Bachelor's degree in Forensic and Criminal Science from Instituto Superior de Ciências da Saúde Egas Moniz (2012-2015). Her education was completed with a High School diploma in Science and Technology from Colégio Santo André (2009-2012).
Expertise in Strategic Integrations
Patrícia Ramalhete has specific expertise in strategic integrations, particularly with Salesforce. This experience suggests a solid understanding of CRM systems and how they can be effectively integrated into business processes to enhance operational efficiency and customer relationship management.