Pax Panik (They/Them)
About Pax Panik (They/Them)
Pax Panik is a Team Manager for Customer Success - Growth at Talkdesk in Lisbon, Portugal, with over a decade of experience in customer service and management roles across various industries.
Company
Pax Panik is currently employed at Talkdesk, a company specializing in contact center software solutions. They have been with Talkdesk since 2019 and work at the company's Lisbon office.
Title
Pax Panik holds the position of Team Manager, Customer Success - Growth at Talkdesk. This role involves overseeing customer success initiatives aimed at fostering growth and ensuring customer satisfaction.
Career Path at Talkdesk
Pax Panik has had a progressive career at Talkdesk. They started as a Customer Success Representative in 2019 and were promoted to Customer Success Manager in 2020. In 2021, Pax became the Team Manager, Customer Success - Growth. Their journey at Talkdesk reflects their growing expertise and leadership in customer success.
Previous Experience
Before joining Talkdesk, Pax Panik worked at Webhelp as a Customer Service Manager from 2017 to 2019 in Lisbon. They also held the position of Deputy Base Manager at Ryanair from 2010 to 2017, gaining extensive experience in the airline industry across Germany and the United Kingdom.
Education and Expertise
Pax Panik studied at Constantine the Philosopher University in Nitra, obtaining a Master of Arts in Language Interpretation and Translation. This educational background has enhanced their communication skills and contributes to their effectiveness in customer success roles.