Payton Newby
About Payton Newby
Payton Newby is the Senior Manager of Global Billings at Talkdesk in Lehi, UT, with extensive experience in billing operations and financial analysis.
Title and Current Position
Payton Newby currently holds the position of Senior Manager, Global Billings at Talkdesk, based in Lehi, UT. In this role, Payton oversees international billing operations, ensuring efficient and accurate financial processes across the company's global network.
Previous Roles at LogMeIn
Before joining Talkdesk, Payton Newby worked at LogMeIn in various capacities. From 2019 to 2020, Payton served as the Senior Manager, Billing Operations in Lindon, UT. Prior to that, he was the Manager, Billing Operations for a year (2018-2019), and the Senior Revenue Analyst for three years (2015-2018) in Orem, UT. He also held roles as a Financial Analyst (2014-2015) and Accounts Payable Manager (2012-2015) in Orem, UT.
Education and Academic Background
Payton Newby earned a Master of Business Administration (MBA) from Western Governors University, completing the program from 2017 to 2019. He also holds a Bachelor’s degree in Business Management with a focus in Finance from BYU-Idaho, where he studied from 2009 to 2012.
Major Projects and Initiatives at Talkdesk
At Talkdesk, Payton Newby implemented a new global billing system that significantly streamlined operations and reduced processing time by 20%. He also led a cross-functional team to integrate billing processes during a major company acquisition. Additionally, Payton developed and conducted training programs for new billing software, which enhanced overall team efficiency.
Professional Achievements and Recognition
Payton Newby received the 'Excellence in Billing Operations' award at Talkdesk in 2021, recognizing his outstanding performance. He presented on revenue analytics and billing strategies at the SaaS Industry Summit in 2022 and authored a well-received whitepaper on optimizing billing processes in SaaS companies, published on Talkdesk's official blog. Moreover, he actively mentors junior billing managers through Talkdesk's internal leadership development program.