Pedro Marques
About Pedro Marques
Pedro Marques is a Product Manager specializing in AI and Speech Analytics at Talkdesk in Porto, Portugal, and a Co-Founder of To TAP!. He has extensive experience in business intelligence and software engineering, having held various roles in Portugal, the Netherlands, and Switzerland.
Current Position at Talkdesk
Pedro Marques is currently serving as a Product Manager specializing in AI and Speech Analytics at Talkdesk in Porto, Portugal. Since December 2020, he has been leading several AI and Speech Analytics projects, focusing on enhancing customer engagement and operational efficiency through innovative solutions.
Co-Founder of To TAP!
Pedro Marques is a co-founder of To TAP! based in the Porto Area, Portugal. This venture underscores his entrepreneurial spirit and dedication to creating impactful initiatives in the tech space.
Previous Roles and Experience in Business Intelligence
Before his current role, Pedro Marques accumulated significant experience as a Senior Business Intelligence Analyst. He worked at GoWithFlow from 2019 to 2020 and contributed to CEiiA's engineering and product development projects from 2017 to 2019. Additionally, he was a freelance Senior Business Intelligence Analyst for the United Nations through InnovaHead in Geneva, Switzerland, from 2016 to 2017.
Academic Background
Pedro Marques earned his academic qualifications from Universidade do Minho. He achieved a Master’s degree with a thesis on 'Maintaining OLAP cache systems' from 2009 to 2011, an MSc in Data Warehousing and Business Intelligence from 2007 to 2011, and a Licenciatura in Engenharia Informática from 2003 to 2008.