Pedro Moita
About Pedro Moita
Pedro Moita is the Senior Director Of Engineering at Talkdesk, overseeing various cloud-native solutions and innovative voice projects.
Company
Currently, Pedro Moita is employed at Talkdesk, where he holds the position of Senior Director Of Engineering. Talkdesk is a company that specializes in providing innovative customer experience solutions.
Title
Pedro Moita works as the Senior Director Of Engineering at Talkdesk. His role includes overseeing engineering projects and managing the development of various technological solutions.
Education and Expertise
Pedro Moita has a strong educational background in electronics and telecommunications. He earned a Bachelor's degree from Universidade Federal da Paraíba and later pursued a degree in Electrical and Computer Engineering at Instituto Superior Técnico. Additionally, he achieved a Master in Technologies and Methodologies in e-Learning from the University of Lisbon, focusing on computerized adaptive testing for the assessment of cognitive predictors in reading development.
Background
Pedro Moita has a diverse and extensive work history in the field of engineering and development. His career began as a Microprocessor Programmer at SIMPLESTEC e-Government Solutions and Software Developer at the Universidade Federal da Paraíba. He worked as a Software Engineer at Televisão Cabo Branco/Paraiba and as a Senior Technical Consultant at Depsi. His tenure at Capgemini lasted a decade as a Senior Solution Engineer, followed by several progressive roles at Vodafone including Project Manager and Solution Development Manager. He joined Talkdesk initially as Director Of Engineering before being promoted to Senior Director Of Engineering.
Achievements
Pedro Moita has managed significant projects at Talkdesk, including the development of Talkdesk BYOC, Talkdesk Minutes, Talkdesk Secure Payments, and connectors for MS Teams and Zoom. His expertise includes cloud-native solutions using Node.js, Kotlin, and Ruby within Kubernetes and EC2 environments. Pedro also integrates Vendor Session Border Controllers (SBCs) and drives innovation with open-source voice projects such as Kazoo, Kamailio, and FreeSWITCH. He employs an infrastructure-as-code approach with tools like Ansible, Terraform, Jenkins, and SonarQube to ensure efficient development pipeline management and test automation.