Pradeep Thirukumaran, MBA, Pmp
About Pradeep Thirukumaran, MBA, Pmp
Pradeep Thirukumaran, MBA, PMP, is the Manager of Professional Services at Talkdesk with extensive experience in project and program leadership across various industries.
Current Role at Talkdesk
Pradeep Thirukumaran currently serves as the Manager of Professional Services at Talkdesk. In this role, he is responsible for overseeing professional services engagements, ensuring clients achieve their desired outcomes through effective project management and strategic guidance. His work focuses on optimizing project portfolios and expanding partnerships to enhance delivery efficiency.
Previous Experience at Talkdesk
Before becoming the Manager of Professional Services at Talkdesk, Pradeep Thirukumaran held roles as a Program Leader and Senior Project Leader. As a Program Leader from 2022 to 2023, he led critical initiatives over a span of 10 months. Prior to that, he was a Senior Project Leader in Canada from 2021 to 2022, where he managed complex projects and ensured alignment with business objectives.
Long-Term Role at Chemtrade
Pradeep Thirukumaran spent 15 years at Chemtrade as a Senior Technology and Program Leader in Toronto, Ontario, Canada. From 2006 to 2021, he played a pivotal role in navigating high-risk programs with interconnected projects. His leadership contributed to significant operational cost reductions and optimized project outcomes.
Educational Background and Certifications
Pradeep Thirukumaran holds an MBA in Strategic Business Management and Leadership from Aston University, completed between 2019 and 2021. He also studied Sustainable Business Strategy at Harvard Business School in 2019 and earned a PMP certification from the Project Management Institute. Additionally, he studied Management Fundamentals at the University of Waterloo.
Early Career and IT Engineering
Pradeep Thirukumaran began his career as an IT Engineer for Underwater and Space Research Technologies at the Arthur C Clarke Institute for Modern Technologies in Colombo, Sri Lanka from 1993 to 1996. He then moved to Canada, where he held project management and leadership roles at Polytainers Inc., End to End Networks, and Chemtrade, before joining Talkdesk.