Rafael Baltazar
About Rafael Baltazar
Rafael Baltazar is a QA Specialist at Talkdesk in Lisbon, Portugal, with a background in software development and testing from previous roles at Feedzai and World Class Notes.
Company
Rafael Baltazar is currently employed at Talkdesk as a QA Specialist. He joined the company in February 2019 and has been involved in various quality assurance projects that focus on enhancing the reliability of Talkdesk's software. Located in the Lisbon Area, Portugal, Talkdesk is a cloud-based contact center solutions provider.
Previous Roles
Before his current position at Talkdesk, Rafael Baltazar worked at Feedzai as a Software Development Engineer in Test from 2015 to 2019. During this four-year tenure, he contributed to the development of testing frameworks. Rafael also gained initial industry experience as a Summer Intern at World Class Notes in 2014.
Education and Expertise
Rafael Baltazar holds a Master's degree in Information Technology and Computer Engineering from Instituto Superior Técnico, which he achieved between 2013 and 2015. He also completed his Bachelor's degree in the same field at the same institution from 2010 to 2013. He has a strong educational background that has contributed to his expertise in software development and testing.
QA Specialist Skills
Rafael Baltazar has extensive experience in both manual and automated testing methodologies. At Talkdesk, he has been part of cross-functional teams aimed at improving product quality. His work has significantly contributed to enhancing the reliability of Talkdesk's software solutions.
Professional Background
Rafael Baltazar began his professional journey with a summer internship at World Class Notes in 2014. His career transitioned into more specialized roles in software testing and development, providing him with a strong grounding in the sector. His background includes working on developing testing frameworks at Feedzai and contributing to significant quality assurance initiatives at Talkdesk.