Rahaf Ebbini
About Rahaf Ebbini
Rahaf Ebbini is a Commercial Account Executive at Talkdesk, focusing on customer base growth and leveraging partnerships with SaaS leaders.
Title
Rahaf Ebbini holds the position of Commercial Account Executive at Talkdesk.
Role at Talkdesk
Currently, Rahaf Ebbini works as a Commercial Account Executive at Talkdesk. In this capacity, she collaborates closely with Customer Success Managers to achieve a growth target of 30% in the customer base. Her role involves strategic planning and execution to drive customer expansion and retention.
Partnerships with SaaS Leaders
Rahaf Ebbini leverages strategic partnerships with key Software-as-a-Service (SaaS) leaders such as Zoom and Salesforce to enhance the customer experience. These partnerships are integral in delivering comprehensive Contact Center as a Service (CCaaS) solutions to clients.
Customer Communication Strategies
As part of her responsibilities, Rahaf Ebbini effectively communicates the value of CCaaS solutions to technical and customer experience (CX) leaders, including those at the C-level. Her approach ensures that stakeholders clearly understand the benefits and functionalities of the solutions offered by Talkdesk.
Expertise in CX Challenges
Rahaf Ebbini possesses a deep understanding of the unique customer experience (CX) challenges and priorities within the commercial market of her assigned territory. This expertise enables her to tailor solutions that address specific needs and drive client satisfaction.