Rahul Kumar
About Rahul Kumar
Rahul Kumar is the VP & GM of Financial Services and Insurance at Talkdesk in the New York City Metropolitan Area, specializing in leveraging technology for transformation in the financial sector.
Company
Rahul Kumar currently serves as the Vice President and General Manager for Financial Services and Insurance at Talkdesk, based in the New York City Metropolitan Area. Talkdesk is a prominent provider of cloud contact center solutions, and Rahul plays a critical role in this dynamic organization, contributing to its growth and success within the financial services and insurance sectors.
Title
Rahul Kumar holds the prominent position of Vice President and General Manager for Financial Services and Insurance at Talkdesk. He brings extensive experience and leadership to this role, particularly geared towards leveraging modern technology to drive transformational initiatives. He also maintains C-suite relationships for enterprise customers, significantly contributing to customer success functions.
Education and Expertise
Rahul Kumar earned his Master of Business Administration (MBA) with a focus on Finance from Gies College of Business, University of Illinois Urbana-Champaign, between 2010 and 2012. He also holds a Bachelor of Engineering in Electronics from Bharati Vidyapeeth, completed from 2003 to 2007. His expertise spans across banking strategy, financial services, and leveraging modern technology for business transformation.
Professional Background
Before becoming VP & GM at Talkdesk, Rahul Kumar held several significant roles. From Senior Director, Head of Banking Strategy to Director of Banking Strategy in Financial Services at Talkdesk, he has made significant contributions. Earlier in his career, he worked at Cognizant for eight years as Principal in Banking & Financial Services Management Consulting. He also has experience as a Finance Intern at GE Energy and as a Consultant at Illinois Business Consulting.
Achievements
Rahul Kumar led the release of an industry-first cloud contact center platform at Talkdesk, expanding market access. He is recognized as a thought leader, representing Talkdesk at various industry events, conferences, and webinars. He authored the blog post '5 Key Barriers to Digital Transformation in Banking' on the Talkdesk blog, showcasing his insights into challenges and opportunities in the banking sector.