Randy Marrero
About Randy Marrero
Randy Marrero is a Customer Success Manager at Talkdesk with extensive experience in customer success roles at ClickUp, Podium, and Vivint Solar.
Current Title and Company
Randy Marrero currently holds the position of Customer Success Manager at Talkdesk. In this role, he focuses on maintaining and building relationships to ensure customers have the best possible experience with the company’s products and services.
Previous Experience at ClickUp
Before joining Talkdesk, Randy Marrero worked at ClickUp in several roles, including Senior Customer Success Manager and Team Lead in Customer Success - Scaled, from 2022 to 2023. He also served as a Customer Success Manager from 2021 to 2023. During his time at ClickUp, he gained extensive experience in managing client relationships and enhancing customer satisfaction.
Experience at Podium
Randy Marrero spent three years at Podium in Lehi, UT, where he held the position of Senior Client Success Manager from 2018 to 2021. In this role, he demonstrated a proven track record as an account manager and interacted with C-level executives, management, and business owners to meet customer needs.
Background in Vivint Solar
From 2016 to 2018, Randy Marrero worked at Vivint Solar in various roles, including Sales Preferred Concierge, Customer Success Tier II, and Customer Success Manager. His responsibilities included ensuring customer satisfaction and managing client relationships. He also worked briefly as a Solar Installer in 2016.
Military Service
Randy Marrero served in the United States Air Force as a Staff Sergeant from 2007 to 2015. This experience provided him with a strong foundation in leadership and management skills.
Education and Academic Background
Randy Marrero studied at the University of Maryland University College, where he pursued a degree in Business Administration and Management. This educational background supports his professional roles in customer success management.