Rhys Johnson
About Rhys Johnson
Rhys Johnson is a Senior Enterprise Solutions Engineer at Talkdesk, with a robust background in telecommunications and sales engineering, and a Bachelor of Arts in Business (International) from the University of Hull.
Current Position at Talkdesk
Rhys Johnson currently serves as a Senior Enterprise Solutions Engineer at Talkdesk. In this role, he works remotely from Leighton Buzzard, England. His responsibilities include providing enterprise-level solutions and support to clients, leveraging his extensive background in sales engineering and telecommunications. His position at Talkdesk underscores his expertise in the software solutions industry, where he plays a key role in deploying and integrating Talkdesk's products and services.
Previous Experience at Avaya
Prior to his current role, Rhys Johnson built a substantial part of his career at Avaya. He worked as an Integration Specialist Sales Engineer for six months from 2020 to 2021. Before that, he served as a Channel Sales Engineer from 2017 to 2020 and as a Networking Sales Engineer from 2016 to 2017 in Guildford, United Kingdom. At Avaya, he developed a strong background in telecommunications through various sales engineering roles, enhancing his expertise in integrating and supporting telecommunications solutions.
Educational Background
Rhys Johnson holds a Bachelor of Arts (BA) in Business (International) from the University of Hull, which he earned between 2009 and 2013. Additionally, he studied abroad at the University of North Carolina at Greensboro from 2011 to 2012. This education provided him with a solid foundation in international business, equipping him with the knowledge and skills necessary to excel in global business environments, such as his current role at Talkdesk.
Marketing and Sales Foundation
Rhys Johnson's career began with roles outside of telecommunications and software solutions. He worked as an Estate Agent at Century 21 from 2013 to 2014, and as a Marketing Intern in the Athletics Marketing Department at the University of North Carolina at Greensboro in 2012. These positions helped him develop valuable marketing and sales skills, which have been crucial in his subsequent roles in sales engineering.
Public Speaking and Remote Work Skills
Rhys Johnson has honed public speaking skills, which are critical for his role in sales engineering, where he often needs to present solutions and products to clients. Additionally, his current remote role at Talkdesk highlights his ability to work effectively in remote settings, demonstrating strong self-discipline and communication skills necessary for successful remote work.