Ricardo Lopes
About Ricardo Lopes
Ricardo Lopes is a Software Engineer at Talkdesk in Lisbon, Portugal, with extensive experience in Salesforce development and quality assurance.
Current Position at Talkdesk
Ricardo Lopes is currently working as a Software Engineer at Talkdesk in Lisbon, Portugal. His role involves developing and maintaining software solutions. His experience in API integration, particularly with SOAP and REST, allows him to contribute effectively to the team. Additionally, his functional skills and communication capabilities support his collaborative work environment.
Previous Experience at Near Partner
Ricardo Lopes worked at Near Partner as a Salesforce Developer from 2019 to 2021 in the Lisbon Area, Portugal. During his tenure, he was responsible for developing and customizing Salesforce applications. His expertise in Salesforce Administration, including Process Builder, Workflows, and Validation Rules, was integral to his role.
Roles at InnoWave
At InnoWave, Ricardo Lopes held two roles over four years. From 2015 to 2018, he worked as a Salesforce Consultant in the Lisboa e Região, Portugal, where he provided strategic advice and technical solutions for Salesforce implementations. Subsequently, he was promoted to Salesforce Lead Developer from 2018 to 2019, where he led development teams and managed Salesforce projects.
Quality Assurance at Novabase Consulting
From 2012 to 2015, Ricardo Lopes served as a Quality Assurance Tester at Novabase Consulting. He specialized in test elaboration, execution, and project management, ensuring the quality and reliability of software products. His experience in this role laid a strong foundation for his analytical and testing skills.
Educational Background
Ricardo Lopes studied Informática para a Saúde at Instituto Politécnico de Leiria, where he achieved a Licentiate degree from 2006 to 2011. Prior to higher education, he attended Escola Secundária da Amadora from 2003 to 2006. His academic background provided a solid foundation in software development and information technology.