Richard Wise
About Richard Wise
Richard Wise is a Senior Solution Architect at Talkdesk in Athens, GA, with extensive experience in project management, product release management, and web software development.
Current Role at Talkdesk
Richard Wise is currently working as a Senior Solution Architect at Talkdesk, based in Athens, GA. In his role, he focuses on delivering robust architectural solutions tailored to the needs of clients. His position at Talkdesk involves a blend of technical expertise and customer interaction, ensuring that Talkdesk's solutions are effectively implemented to meet business objectives.
Experience at Zendesk
Richard Wise held two critical roles at Zendesk. Initially, he was an Engagement Manager from 2017 to 2021, where he was responsible for managing client engagements and ensuring successful project executions. He was then promoted to Senior Engagement Manager, a role he held from 2021 to 2022 for six months. During his tenure, he focused on managing complex client relationships and driving large-scale project implementations in the Athens, Georgia Area.
Background in Implementation
Richard Wise has substantial experience in implementation roles, having served as an Enterprise Implementation Manager at LivePerson from 2013 to 2015 and as a Senior Implementation Specialist at Docebo from 2015 to 2017. At LivePerson, he managed large-scale implementation projects, while at Docebo, he specialized in the deployment and integration of learning management systems. His focus on implementation showcases his ability to transform technical solutions into actionable business processes.
Entrepreneurial Experience
From 2012 to 2015, Richard Wise co-owned and operated AKF Oconee Family Martial Arts in Watkinsville, GA. This role demonstrated his entrepreneurial skills and ability to manage a business. As a co-owner and operator, he was involved in business operations, management, and strategic planning, ensuring the martial arts school’s growth and success.
Educational Background
Richard Wise pursued higher education at The University of Georgia. He obtained a Bachelor of Arts in Mathematics from 1995 to 2000, and also achieved a Bachelor of Arts in Journalism with a focus on Telecommunication Arts from 1995 to 1999. His educational foundation provided him with a diverse skill set, including analytical and communication expertise, which have been pivotal in his professional career.