Rita Ramos

Rita Ramos

Product Manager @ Talkdesk

About Rita Ramos

Rita Ramos is a Product Manager at Talkdesk in Lisbon, Portugal, with a background in project management, software testing, and biomedical engineering.

Current Role at Talkdesk

Rita Ramos is currently serving as a Product Manager at Talkdesk in Lisbon, Portugal. In this role, she is involved in managing product development, ensuring alignment with client business requirements, and overseeing various stages of product lifecycle management. Her responsibilities likely include product planning and execution, defining product vision, and working closely with engineering, sales, marketing, and support teams to ensure customer satisfaction and company goals are met.

Experience at Unit4

Rita Ramos worked as a Project Manager at Unit4 from 2017 to 2020 in Lisbon Area, Portugal. During her three-year tenure, she likely managed various projects involving software solutions and consulted specifically for UK education institutions. Her role would have involved solution design to meet client requirements, application configuration, user training, and managing testing cycles and Go-Live deployments.

Role at Growin

From 2015 to 2017, Rita Ramos worked at Growin as a Software Tester in the Lisboa e Região, Portugal area. For two years, she was responsible for testing software applications, identifying bugs, and ensuring the software met the end-user's needs and quality standards. Her work contributed to the development and deployment of reliable and efficient software solutions.

Educational Background

Rita Ramos studied at Universidade de Aveiro, where she obtained an English Course certificate and a Master’s Degree in Biomedical Materials and Devices between 2012 and 2014. She also studied at Universidade de Trás-os-Montes e Alto Douro, achieving a Licentiate degree in Biomedical/Medical Engineering from 2009 to 2012. Her educational background has provided her a solid foundation in both engineering and biomedical disciplines.

Previous Roles in the Industry

Rita Ramos has held multiple roles in various companies before her current position at Talkdesk. She worked at Altran Portugal as a Business Analyst in 2015 for 7 months in Lisboa, and from 2013 to 2014, she was a Biomedical Engineer at Exatronic - Engenharia Electrónica, Lda in Aveiro, Portugal. These roles have equipped her with a diverse set of skills in business analysis, engineering, and software testing.

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