Sam Di Ninno
About Sam Di Ninno
Sam Di Ninno is a Channel Solutions Engineer at Talkdesk with over twenty-six years of experience in IT and infrastructure roles.
Title
Sam Di Ninno serves as a Channel Solutions Engineer at Talkdesk. In this role, he leads the Talkdesk Sales certification presentations and performs interactive live demos showcasing integrations with applications such as Salesforce, Microsoft Dynamics, Zoom, Slack, and MS Teams. He also demonstrates automation leveraging AI technology in the Contact Center.
Previous Roles at Dell Technologies
From 2017 to 2020, Sam Di Ninno worked at Dell Technologies as a Data Center Compute Executive in the Greater Pittsburgh Area. During his tenure, he focused on delivering comprehensive data center solutions and consistently exceeded revenue targets while providing high-quality service.
Professional Experience at MITEL
Sam Di Ninno worked at MITEL as a Solutions Design Professional / Sales Engineer from 2011 to 2017 in the Greater Pittsburgh Area. In this role, he was involved in designing and implementing solutions that met client requirements, showcasing considerable expertise and experience in the communications industry.
Education and Expertise
Sam Di Ninno holds a Bachelor of Science degree in Management Information Systems from Robert Morris University. With over twenty-six years of experience in designing, installing, configuring, integrating, maintaining, migrating, and supporting infrastructure, he has a solid technical foundation supporting his professional roles.
Background in IT Consulting and Management
Before joining Talkdesk, Sam Di Ninno gained substantial experience working in various roles. He served as Solutions Consultant at Network Access Corporation, Senior Systems Engineer at Russell Mellon Analytical Solutions, IT Manager at BNY Mellon, and IT Consultant Senior Systems Engineer at J.L. Goddard and Associates. These roles contributed significantly to his expertise and professional growth in the IT industry.