Sean Hudgins
About Sean Hudgins
Sean Hudgins is the Manager of Enterprise Select Solution Engineering - NA Healthcare & Life Sciences, LATAM at Talkdesk, based in Sacramento, California.
Current Role at Talkdesk
Sean Hudgins currently works at Talkdesk as the Manager of Enterprise Select Solution Engineering for NA Healthcare & Life Sciences, LATAM. He operates from Sacramento, California on a remote basis. His role involves overseeing the engineering efforts tailored to the healthcare and life sciences sectors, along with managing the Latin American market.
Previous Positions at Talkdesk
Sean Hudgins has held multiple positions at Talkdesk. He initially joined as a Solution Engineer for the Mid Market sector (2019-2020) in a hybrid capacity. He then moved up to become the Lead Solution Engineer, Enterprise (2020-2021) in a remote capacity. His experience spans both mid-market and enterprise-level solution engineering, laying the groundwork for his current managerial role.
Work Experience Before Talkdesk
Before joining Talkdesk, Sean Hudgins worked as a Client Services Supervisor at YapStone (2015-2016) in Walnut Creek, California. He also served as a Customer Service Representative at MoreFlavor! (2014-2015) in Concord, California. These roles helped him build foundational skills in client services and customer support.
Educational Background
Sean Hudgins completed his Bachelor of Science (BS) in Business Administration and Management, General, from Saint Mary's College of California. He also studied International Business at John Cabot University. His early education was completed at Merced High School, where he earned his high school diploma.
Team Leadership and Achievements
In his managerial role, Sean Hudgins led the expansion of the Enterprise Select Solutions Engineering team from 2 to 5 members. He also spearheaded the company's shift into a verticalized model for Healthcare & Public Sector opportunities and founded the LATAM Solutions Engineering Team. His efforts resulted in achieving the highest quota attainment of any Solutions Engineering team at 120% in 2023, and he doubled the Healthcare & Life Sciences team headcount in 2024.