Sergio Miguel Santos
About Sergio Miguel Santos
Sergio Miguel Santos is a Senior Software Engineer II specializing in algorithms at Talkdesk, with a diverse background in software development, automation engineering, and computational chemistry research.
Current Position at Talkdesk
Sergio Miguel Santos is currently a Senior Software Engineer II specializing in Algorithms at Talkdesk. He transitioned to this role after serving as a Senior Software Engineer I in the same department. In his current position, he focuses on developing advanced algorithms that enhance the performance of Talkdesk's software solutions.
Previous Roles and Experience
Prior to his current role, Sergio Miguel Santos worked as a Senior Software Engineer I - Algorithms at Talkdesk from 2021 to 2023 in Aveiro, Portugal. He also served as an Automation Engineer at Fuze from 2020 to 2021, where he developed automation frameworks that significantly improved testing efficiency. Earlier in his career, he worked as a Research Scientist in Computational Chemistry at Universidade de Aveiro from 2015 to 2020. Additionally, he had a short stint as a Software Developer at Bi-Bright in 2015 and held a post-doctoral fellowship at Universidade de Aveiro from 2010 to 2014.
Educational Background
Sergio Miguel Santos pursued his higher education at Universidade de Aveiro. He earned a Licentiate degree in Chemistry from 2001 to 2006 and a Doctor of Philosophy (PhD) in Computational Chemistry from 2006 to 2010. He later obtained an Engineer's degree in Computer Science from 2015 to 2018. This diverse educational background has equipped him with expertise in both computational chemistry and computer science.
Research and Publications
During his tenure as a Research Scientist at Universidade de Aveiro, Sergio Miguel Santos authored several research papers in the field of Computational Chemistry. He also participated in international conferences to present his research, contributing significantly to the academic community in his field.
Mentorship and Leadership
Sergio Miguel Santos has a history of mentoring junior engineers and researchers. During his post-doctoral fellowship at Universidade de Aveiro, he guided and supported the development of less experienced colleagues, fostering a collaborative and educational environment.