Stefan Gomes
About Stefan Gomes
Stefan Gomes is a Senior Site Reliability Engineer at Talkdesk in Porto, Portugal, with extensive experience in high availability network administration and infrastructure support.
Current Role at Talkdesk
Stefan Gomes currently serves as a Senior Site Reliability Engineer at Talkdesk in Porto, Portugal. In this role, he focuses on ensuring the reliability and availability of the company's infrastructure. He utilizes his extensive experience in high availability network administration and database management to optimize Talkdesk's systems and support its robust service offerings.
Previous Experience at Farfetch
Before joining Talkdesk, Stefan Gomes worked at Farfetch as an Infrastructure Engineer from 2017 to 2019. During his two years there, he contributed to maintaining and enhancing Farfetch's infrastructure, leveraging his expertise in high availability setups and automation tools. His role included system monitoring, managing message brokers, and providing 24x7 infrastructure support.
Experience at VisionWare Sistemas de Informação SA
Stefan Gomes also gained significant experience at VisionWare Sistemas de Informação SA, where he worked from 2013 to 2017. Serving as a Systems Administrator and IT Consultant, he managed networks, database systems, and provided IT consultations. His proficiency in tools such as PFSense, HAProxy, and Squid, as well as his skills in automation using Powershell and Bash, were instrumental in his role.
Educational Background
Stefan Gomes pursued his higher education at Instituto Superior de Engenharia do Porto, where he completed a Licenciatura in Engenharia Informática from 2010 to 2013. He further advanced his knowledge by earning a Mestrado in the same field from 2013 to 2016. His academic background laid a strong foundation for his technical expertise and professional accomplishments in the field of site reliability and infrastructure engineering.
Technical Specializations
Stefan Gomes specializes in high availability network administration with tools like PFSense, HAProxy, and Squid. He is adept at managing various database systems, including SQL Server, Elasticsearch, PostgreSQL, MySQL, Cassandra, and Redis. Additionally, he is experienced with message brokers like RabbitMQ and Kafka, and proficient in using automation tools such as Ansible. He also uses monitoring tools like Nagios, New Relic, and Prometheus, and logging tools such as Filebeat, Logstash, and ElasticSearch Kibana.