Stephen Ratledge
About Stephen Ratledge
Stephen Ratledge is an Enterprise Account Executive at Talkdesk with extensive experience in account management and unified communications.
Enterprise Account Executive at Talkdesk
Stephen Ratledge currently serves as an Enterprise Account Executive at Talkdesk, operating in a remote capacity. In this role, he leverages his extensive experience in account management and enterprise sales to provide tailored communication solutions to clients. His strategic and creative thinking has been instrumental in delivering successful client projects and increasing client spend within existing accounts.
Previous Roles and Experience
Stephen Ratledge has held several key positions in the field of enterprise account management. He worked at Connex One from 2023 to 2024 as an Enterprise Account Executive based in Manchester Area, United Kingdom. Prior to that, he was with 8x8 in London from 2021 to 2023. His career also includes significant tenures at Babble, first as a Senior Account Manager from 2018 to 2021 and earlier as a Unified Communications Consultant from 2011 to 2016. Additionally, he has worked at FLR Spectron Ltd. and Exponential-e, showcasing his diverse experience in the telecommunications industry.
Educational Background
Stephen Ratledge completed his secondary education at the Hundred of Hoo Comp, where he studied from 2000 to 2004. This foundation has been crucial in shaping his professional journey, providing the skills and knowledge necessary for a successful career in account management and enterprise sales.
Skills and Expertise
Stephen Ratledge is known for his ability to mentor and motivate teams, contributing to their professional growth and success. He excels in multitasking and managing high-pressure environments to ensure client satisfaction and successful project delivery. His skill set includes effective relationship management, strategic thinking, and leveraging both internal and external resources to develop innovative client solutions. He is adept at working with stakeholders across all levels, from entry-level employees to C-suite executives.
Professional Achievements
Throughout his career, Stephen has demonstrated an ability to anticipate and understand clients' future needs, leading to the successful creation and delivery of numerous projects. His strategic approach and innovative thinking have delivered positive organizational changes and competitive advantages for his clients. He has consistently driven client satisfaction and increased spend within existing accounts through effective relationship and project management.