Susana Isabel Silva
About Susana Isabel Silva
Susana Isabel Silva is an Engineering Manager at Talkdesk with over 15 years of experience in data analysis and engineering management.
Current Role at Talkdesk
Susana Isabel Silva is currently serving as an Engineering Manager at Talkdesk. She has held this position since joining the company and is responsible for overseeing engineering projects and teams.
Previous Roles at Talkdesk
Before becoming an Engineering Manager, Susana held multiple roles at Talkdesk. She worked as an Associate Engineering Manager from 2020 to 2021, for 7 months, and as a Business Analyst from 2018 to 2020 for 2 years in Porto and its surrounding region in Portugal.
Data Analyst Career
Susana Isabel Silva has extensive experience as a Data Analyst. She worked at Oitante SA from 2015 to 2017 for 2 years and at Banif - Banco Internacional do Funchal, SA from 2006 to 2015 for nearly a decade. Additionally, she served as a Data Analyst at IPOM - Instituto de Pesquisa de Opinião de Mercado from 2004 to 2006.
Career as Consultant and Trainer
In addition to her roles in data analysis, Susana worked as a Consultant and Trainer at ENA - Escola de Negócios e Administração from 2004 to 2006 for 2 years. This role involved providing specialized expertise and training.
Educational Background in Mathematics and Statistics
Susana Isabel Silva has a solid academic background in mathematics and statistics. She studied these subjects and earned her Master's degree at Universidade do Porto. She additionally achieved a Master's degree from Faculdade de Ciências da Universidade do Porto, attending from 2002 to 2004 for 2 years.