Thiago De Castro
About Thiago De Castro
Thiago De Castro is a QA Manager at Talkdesk in Lisboa, Portugal, with over a decade of experience in software development and quality assurance.
Title
Thiago De Castro is currently working as a QA Manager at Talkdesk in Lisboa, Portugal.
Current Role at Talkdesk
Thiago De Castro has been leading the QA team at Talkdesk since November 2020. In his role as QA Manager, he oversees quality assurance procedures, ensuring that Talkdesk's software solutions meet stringent quality standards. Talkdesk, known for its robust customer engagement solutions, relies on his expertise to maintain and improve their software quality metrics.
Work Experience at Sky Technology Centre
Thiago De Castro worked at Sky Technology Centre - Portugal as a Software and QA Engineer from 2016 to 2020. During his four-year tenure in Lisboa e Região, Portugal, he focused on enhancing software quality and implementing best practices in QA processes. His contributions helped improve the overall reliability and performance of Sky Technology Centre's software products.
Founding RTS Treinamentos
From 2014 to 2016, Thiago De Castro founded and instructed at RTS Treinamentos in Rio de Janeiro e Região, Brazil. His role involved delivering educational training programs and workshops focused on software development and quality assurance. Through RTS Treinamentos, he facilitated skill development and knowledge sharing among IT professionals.
Educational Background
Thiago De Castro holds an Analista de Sistemas degree in Tecnologia da Informação from Estácio, where he studied from 2007 to 2009. Before that, he achieved a Técnico em Processamento de Dados degree from Escola Técnica Estadual República, completing his studies from 2000 to 2002. His educational foundation in information technology laid the groundwork for his extensive career in software development and quality assurance.