Tiago Ferreira
About Tiago Ferreira
Tiago Ferreira is a Senior Site Reliability Engineer at Talkdesk with extensive experience in DevOps and Site Reliability Engineering roles across multiple companies.
Current Role at Talkdesk
Tiago Ferreira is currently serving as a Senior Site Reliability Engineer specializing in Developer Experience at Talkdesk. In this role, he focuses on improving the reliability and performance of their systems, while also enhancing the overall developer experience. His responsibilities likely include implementing infrastructure improvements, optimizing workflows, and ensuring system reliability.
Previous Roles at DefinedCrowd Corp.
Before joining Talkdesk, Tiago Ferreira held multiple positions at DefinedCrowd Corp. He served as a Cloud Architect in 2021 for 9 months, where he would have been responsible for designing and implementing cloud-based solutions. Prior to this, he worked as the Lead DevOps/SRE Engineer from 2020 to 2021 for 1 year, and as a Senior DevOps/SRE Engineer from 2019 to 2020 for 10 months, focusing on site reliability and operations.
Experience at Farfetch
Tiago Ferreira has extensive experience at Farfetch, where he held various roles. He was a Senior Infrastructure Engineer for 3 months in 2019 and an Infrastructure Engineer from 2018 to 2019. He also worked as a Software Engineer specializing in Automation and QA for two different periods: as a Junior Software Engineer from 2015 to 2017 and as a Software Engineer in 2017. Additionally, he contributed to performance and scalability projects at Farfetch between 2015 and 2016.
Leadership Role at Applied Blockchain
In 2019, Tiago Ferreira served as the Head of DevOps at Applied Blockchain for 4 months. In this leadership role, he would have been responsible for overseeing the DevOps team, managing the deployment pipeline, and ensuring efficient and reliable operations of blockchain applications.
Educational Background
Tiago Ferreira holds a Master's degree in Matemática e Computação from Universidade do Minho, earned between 2012 and 2014. Prior to that, he obtained a Licentiate degree in Ciências da Computação from the same institution, completing his studies from 2008 to 2012. His academic background provides a strong foundation in both mathematics and computer science.