Tiago Filipe Santos
About Tiago Filipe Santos
Tiago Filipe Santos is a Senior Software Engineer 1 at Talkdesk in Portugal, specializing in Microsoft Dynamics 365.
Title
Tiago Filipe Santos is a Microsoft Dynamics 365 Senior Software Engineer 1 currently working at Talkdesk in Portugal.
Employment History at Talkdesk
Tiago Filipe Santos serves as a Senior Software Engineer 1 specializing in Microsoft Dynamics 365 at Talkdesk in Portugal. His role involves developing, deploying, and maintaining Dynamics 365 solutions to optimize business processes.
Past Roles at NBCC Consulting and SIBS
In 2020, Tiago held the position of Microsoft Dynamics 365 Team Leader at NBCC Consulting for 4 months in Lisboa, Portugal. He also worked in a similar role at SIBS for another 4-month period within the same year, located in Lisboa e Região, Portugal.
Experience at Xolyd
From 2017 to 2020, Tiago was a Microsoft Dynamics 365 Team Leader at Xolyd in the Lisbon Area, Portugal. His responsibilities included managing a team and overseeing various Dynamics 365 projects, ensuring successful delivery and implementation.
Career at Armis Group
Tiago worked as a Microsoft Dynamics 365 Senior Consultant at Armis Group from 2017 to 2018 for a period of 10 months. His role involved providing expert consultancy services and contributing to the design and implementation of Dynamics 365 solutions.
Tenure at NOESIS Portugal
Tiago served as a Microsoft Dynamics CRM Consultant at NOESIS Portugal from 2013 to 2017 for 4 years. His work was focused on CRM consulting, offering solutions tailored to client needs and improving customer relationship management systems.
Early Career at Sinfic and Vantyx
Before entering the realm of Microsoft Dynamics, Tiago worked at Sinfic as a Software Programmer from 2012 to 2013. Prior, he was a Consultor CRM and Junior Consultant at Vantyx Xrm from 2009 to 2012, gradually building his expertise in CRM systems.
Education and Training
Tiago Filipe Santos studied at the University of Lisbon and pursued extensive training at Cinfic Academy. Courses completed include Design Patterns, JavaScript Frameworks and Best Practices, Interface Design, Domain Model Development, and UML. He also received training in GCA Practices with TFS tool and Introduction to Process GCA - Settings and Change Management.
Microsoft Dynamics Certifications
Tiago is certified in multiple specializations of Microsoft Dynamics CRM 2011, including Customization and Configuration, Applications, Extending, and Installation and Deployment. He also holds certifications in Microsoft CRM Dynamics 4.0 for Installation and Deployment, Applications, and Customization and Configuration.
Specialized Courses
In addition to his certifications, Tiago completed a specialized course in Developing Business Process and Integration Solutions Using Microsoft BizTalk Server 2006. This course further expanded his skill set in business process and integration solutions.