Tiago Paiva
About Tiago Paiva
Tiago Paiva is the Founder and CEO of Talkdesk, a company serving over 1,400 enterprises globally, and has been recognized with multiple awards for his entrepreneurial achievements.
Founder And CEO Of Talkdesk
Tiago Paiva is the Founder and CEO of Talkdesk, based in the San Francisco Bay Area. He established Talkdesk in 2011 after prototyping a cloud-based solution while residing in Portugal. Under his leadership, Talkdesk has grown to serve over 1,400 innovative enterprises globally, including major companies like IBM, Acxiom, and Shopify. Paiva has been focusing on enhancing customer experience through enterprise-class performance and consumer-like ease of use since the company's inception. Talkdesk's growth and impact in the customer interaction field can be attributed to his strategic leadership and vision.
Educational Background
Tiago Paiva has an extensive educational background in Network and Telecommunications, and Computer Science. He earned a Bachelor of Science (BSc) in Network and Telecommunications from Instituto Superior Técnico, studying there from 2005 to 2008. He continued at the same institution to achieve a Master of Science (MSc) in Network and Telecommunications from 2008 to 2010. Paiva also studied Computer Science at KTH Royal Institute of Technology, where he received an MSc in 2009.
Past Professional Experience
Prior to founding Talkdesk, Tiago Paiva worked at Procter & Gamble as a Developer. He held this position from 2009 to 2010 for a duration of six months. This role marked an important early stage in his career, providing him with valuable experience in the tech industry before he moved on to create his own company.
Awards and Recognitions
Tiago Paiva has received numerous awards and recognitions throughout his career. In 2022, he was honored as the UC Leader of the Year by UC Awards. He was also named a Globee Gold Winner for Entrepreneur of the Year in 2022. In 2021, he was recognized as one of Goldman Sachs' 100 Most Intriguing Entrepreneurs and received the Business Intelligence Group's Entrepreneurship Award. These accolades highlight his impactful contributions to the tech and business communities.