Tiago Rodrigues
About Tiago Rodrigues
Tiago Rodrigues is the Engineering Director at Talkdesk in Lisbon, Portugal, with nearly 20 years of experience in engineering management and technological project delivery.
Education and Expertise
Tiago Rodrigues studied at Instituto Superior Técnico, where he obtained a B.Sc. in Information Systems and Computer Engineering. Throughout his nearly 20-year career, he has built a strong foundation in network and security engineering, managing teams and overseeing a variety of technological services. His areas of expertise include IAM, SAST, DAST, SCA, pentesting, certifications support, AWS network and routing, IPSecs, DirectConnects, VPN, and firewalls.
Current Role at Talkdesk
Tiago Rodrigues currently serves as the Engineering Director at Talkdesk in Lisbon, Portugal. In this capacity, he supervises engineering teams and is the primary liaison for interactions with other company departments. His responsibilities encompass managing services related to cybersecurity and network infrastructure.
Previous Experience at Talkdesk
Before becoming the Engineering Director, Tiago Rodrigues was a Senior Engineering Manager at Talkdesk from 2020 to 2022. During his two-year tenure in Lisbon, he was engaged in higher-level managerial duties and played a pivotal role in shaping the engineering strategies of the company.
Tenure at everis
Prior to joining Talkdesk, Tiago Rodrigues accumulated extensive experience at everis, where he worked from 2006 to 2020. He held positions with increasing responsibilities, starting as a Consultant and progressing to roles like Senior Consultant and Manager. His tenure included overseeing large teams and complex projects in the field of information technology and consulting.
Team Management and Leadership
Tiago Rodrigues has significant experience managing engineering teams, encompassing both security and network engineering disciplines. He has successfully overseen up to 15 engineers and other managers. His management expertise extends to people and financial processes, including coaching, mentoring, staffing, recruiting, P&L management, vendor management, and solutions acquisition.