Tristan Munday
About Tristan Munday
Tristan Munday is the SVP of Revenue Operations at Talkdesk in the San Francisco Bay Area, with extensive experience in sales operations and business management across various global locations.
Company
Tristan Munday is currently the Senior Vice President (SVP) of Revenue Operations at Talkdesk, a customer experience leader in the San Francisco Bay Area. His role at Talkdesk involves driving strategic initiatives and optimizing revenue-generating operations to bolster the company's market position.
Past Professional Experience
Before joining Talkdesk, Tristan Munday held the position of SVP, Business Operations & IT at Cloudera from 2018 to 2022 in the San Francisco Bay Area. Prior to that, he was the VP of Customer Operations at Medallia from 2016 to 2018. He has also served as VP of Sales Operations & Field Readiness at Cloudera from 2016 to 2017 and Vice President of Sales Operations & Strategy at ServiceNow from 2012 to 2016. His career also includes roles such as Director of Global Strategic Planning & Sales Operations at Hewlett-Packard's Networking Division, Head of Transformation at Orange Business Services in Paris, and Senior Director of Worldwide Sales Operations at VMware. Earlier in his career, he held various roles at AVAYA, including Channels & Sales Operations VP and Head of Business Performance & MIS.
Education and Expertise
Tristan Munday studied Business Administration and Program Management, achieving a Business Management degree from Stratford University between 2001 and 2003. He also attended Collingwood School from 1991 to 1995. His educational background has provided him with a solid foundation in business management, which he has applied throughout his extensive career in various strategic and operational roles.
Technical and Customer Enablement Experience
With years of professional experience, Tristan Munday has developed expertise in both technical and customer enablement. His focus has been on enhancing sales and partner education services, ensuring that teams are well-equipped to meet customer needs and drive business growth efficiently.
Global Work Experience and GTM Strategy
Tristan Munday possesses a diverse international work experience, having worked in global locations such as Paris, London, and Amsterdam. His comprehensive understanding of Go-To-Market (GTM) strategies includes planning and executing effective market entry plans, which has been a crucial part of his responsibilities throughout his career. His role in each company has often involved aligning service delivery with customer expectations and overarching business goals.