Wendy Hoard, Pmp
About Wendy Hoard, Pmp
Wendy Hoard is a Senior Project Manager at Talkdesk, specializing in leading strategic customer implementation projects across North America.
Company
Wendy Hoard is currently serving as Senior Project Manager - Professional Services at Talkdesk in North America. Her role involves leading strategic customer implementation projects, ensuring their successful deployment from start to finish.
Title
Wendy Hoard holds the title of Senior Project Manager - Professional Services at Talkdesk. Her responsibilities include overseeing the execution of complex projects and collaborating with various stakeholders to achieve project goals.
Past Roles at 8x8
Wendy Hoard has an extensive history with 8x8, where she held multiple roles. She served as Senior Project Manager - Center of Excellence from 2019 to 2021, Project Manager - Deployment from 2016 to 2019, Implementation Coordinator from 2015 to 2016, and Implementation Advisor I from 2014 to 2015. Her tenure at 8x8 provided her with comprehensive experience in project execution and team collaboration.
Education and Expertise
Wendy Hoard studied Psychology at UCSC and earned a Bachelor of Arts (B.A.) degree between 1999 and 2001. She has over 6 years of experience in deploying companies globally and specializes in establishing trust and confidence with customers and teams. Her technical proficiency includes SmartSheets, Excel, PowerPoint, Teams, Clarizen, CCaaS, UCaaS, Salesforce, O365, Quip, and Confluence.
Professional Background
Wendy Hoard's professional journey began at the University of Washington Medical Center where she worked as a Patient Services Coordinator / Unit Clerk from 2001 to 2002. She then joined the Palo Alto Medical Foundation as a Surgery Coordinator from 2002 to 2004. Her career evolved significantly during her time at 8x8, eventually leading to her current role at Talkdesk.
Experience in Project Management
Wendy Hoard's roles have consistently involved project management. At Talkdesk, she leads large strategic customer implementation projects, working with customers, partners, and internal teams to drive positive progress. This experience has been honed through her prior roles at 8x8 where she managed deployments, coordinated implementations, and drove project success.