Whitney Backman
About Whitney Backman
Whitney Backman is an Industry Account Executive specializing in Financial Services & Insurance at Talkdesk, with over 13 years of experience in the technology industry.
Company
Whitney Backman currently works at Talkdesk as an Industry Account Executive for Financial Services & Insurance. Her role is based remotely in Appleton, Wisconsin. Talkdesk is known for its innovative cloud contact center platforms which aid in transforming customer experiences and optimizing operational efficiencies.
Title
Whitney Backman holds the title of Industry Account Executive at Talkdesk, focusing on Financial Services & Insurance. In this role, she is tasked with leading a team, developing strategic account plans, driving revenue growth, and ensuring customer retention.
Education and Expertise
Whitney Backman completed her Bachelor of Business Administration (B.B.A.) in Marketing from Marian University. With over 13 years in the technology industry, she specializes in managing complex IT solutions for mid-market and enterprise companies. Her expertise includes building executive-level relationships, driving revenue growth, and enhancing customer retention.
Professional Background
Whitney Backman has a diverse background in the technology industry, having held various positions over the years. She worked at Talkdesk as an Enterprise Select Account Executive and Team Lead for Enterprise Sales in the US Central and Canada regions. Prior to Talkdesk, she served as Senior Account Executive at OneNeck IT Solutions, Account Executive at ViaWest, Marketing Manager at Zayo Group, and Senior Sales Representative at AT&T. Her roles consistently emphasized sales, account management, and strategic planning.
Achievements
Throughout her career, Whitney Backman has been recognized as a President's Club winner at Talkdesk, OneNeck IT Solutions, and ViaWest. This accolade highlights her exceptional performance in sales and customer service. Her passion lies in helping clients improve their customer experience, enhance agent productivity, and optimize operational efficiency using Talkdesk’s cloud contact center solutions.