Kailey Holmes
About Kailey Holmes
Kailey Holmes is a Customer Success Manager at Talon.One, with a diverse background in customer success and education. She combines strong communication skills and a passion for interpersonal relationships to enhance customer experiences.
Current Role at Talon.One
Kailey Holmes serves as a Customer Success Manager at Talon.One, a position she has held since 2022. Based in New Orleans, Louisiana, she focuses on enhancing customer satisfaction and fostering strong relationships. Her role involves leveraging her communication skills to ensure clients effectively utilize the company's solutions, contributing to their overall success.
Previous Experience in Customer Success
Before joining Talon.One, Kailey worked at Gather Voices as a Customer Success Operations Coordinator from 2021 to 2022 in Chicago, Illinois. In this role, she supported customer engagement and operational efficiency. Additionally, she served as an Extension Educator at UGA College of Agricultural and Environmental Sciences for four months in 2018, where she contributed to educational initiatives in Bryan County, Georgia.
Background in Healthcare
Kailey has a background in healthcare, having worked at St. Luke's Cataract & Laser Institute. She held the position of Certified Ophthalmic Assistant from 2019 to 2021 and previously worked as an Ophthalmic Assistant for eight months in 2019. This experience provided her with insights into patient care and the importance of effective communication in healthcare settings.
Educational Background
Kailey Holmes earned her Bachelor's degree in Communication and Media Studies from Gustavus Adolphus College, where she studied from 2012 to 2015. Prior to that, she completed her high school education at Minnetonka High School, graduating in 2012. Her academic background supports her strong communication skills and her focus on interpersonal relationships.
Personal Interests and Strengths
Outside of her professional endeavors, Kailey is a competitive powerlifter, reflecting her commitment to personal discipline and fitness. She identifies as an ENFJ in the Myers-Briggs Type Indicator, emphasizing her focus on empathy and interpersonal connections. Her Enneagram Type 2w3 indicates a blend of helpfulness and ambition, while her StrengthsFinder results highlight her skills in leadership and personal development.