Amanda Pfeifer
About Amanda Pfeifer
Amanda Pfeifer is an Area Sales Manager with extensive experience in retail and sales management, currently working at Talus Payments and Usic. She has a proven track record of enhancing customer service through technology and fostering team development.
Current Role at Talus Payments
Amanda Pfeifer serves as the Area Sales Manager at Talus Payments, a position she has held since 2018. In this role, she focuses on driving sales initiatives and managing client relationships. Her responsibilities include developing strategies to enhance customer engagement and satisfaction, leveraging her extensive experience in sales and customer service.
Experience at Usic
Amanda Pfeifer has been with Usic since 2019, where she currently holds the position of Lead Technician. In addition to this role, she also works as a Locator. Her dual roles demonstrate her versatility and commitment to the company. She has contributed to the organization for over five years, focusing on integrating technology with customer service to improve overall customer experience.
Previous Employment History
Prior to her current roles, Amanda Pfeifer worked in various positions across multiple companies. She was an Assistant Manager at Goody's Family Clothing from 2004 to 2008, and later served as Store Team Leader at Office Depot from 2008 to 2016. She also held positions at Liberty National Life Insurance Company, Comcast, and Kb Toys, gaining diverse experience in sales and management.
Customer Service Achievements
During her tenure as Store Team Leader at Office Depot, Amanda Pfeifer achieved a 100% customer satisfaction score for several weeks. This accomplishment contributed to her team's recognition as the top performer in customer service within the company. Her focus on customer satisfaction has been a consistent theme throughout her career.
Skills and Professional Development
Amanda Pfeifer possesses a talent for identifying and nurturing potential in team members. She emphasizes professional growth and development within her teams, contributing to a positive work environment. Her strong focus on integrating customer service with technology enhances the customer experience and supports her leadership approach.