Keely Wharton
About Keely Wharton
Keely Wharton is a Core Support Manager at Talus Pay, where she has worked since 2017. She previously held roles at Future Payment Technologies, focusing on customer service and emphasizing relational support in the payment processing industry.
Work at Talus Pay
Keely Wharton has been employed at Talus Pay since 2017, currently holding the position of Core Support Manager. In this role, she focuses on enhancing customer support experiences within the payment processing industry. Her approach prioritizes building relational connections with clients, which contributes to improved service delivery and customer satisfaction.
Previous Experience at Future Payment Technologies
Before joining Talus Pay, Keely Wharton worked at Future Payment Technologies from 2013 to 2017. She initially served as a Client Service Representative for three years, where she developed her skills in customer interaction and support. Following this role, she advanced to the position of Customer Service Manager for one year, overseeing customer service operations in the Dallas/Fort Worth Area.
Customer Support Philosophy
Keely Wharton emphasizes the importance of relational customer support over transactional interactions. She believes that fostering open communication and trust is essential for building long-term partnerships in the financial sector. This philosophy guides her work in creating meaningful connections with clients, enhancing their overall experience.
Focus on Communication and Trust
In her professional approach, Keely Wharton highlights the significance of open communication and trust-building. She recognizes that these elements are crucial for establishing and maintaining successful partnerships within the payment processing industry. Her commitment to these principles informs her strategies in customer support and relationship management.