Shavette Brady
About Shavette Brady
Shavette Brady serves as the Client Services Call Center Manager at Talus Pay, a position she has held since 2022. She has extensive experience in sales supervision, having previously worked at Cox Communications and Digital Globe Services.
Work at Talus Pay
Shavette Brady serves as the Client Services Call Center Manager at Talus Pay, a position she has held since 2022. In this role, she is responsible for overseeing client service operations, ensuring high levels of customer satisfaction, and managing call center staff. Her experience in client services contributes to the effective management of customer interactions and service delivery.
Previous Experience in Sales Supervision
Prior to her current role, Shavette Brady worked at Digital Globe Services as an Inbound Sales Supervisor from 2016 to 2017. She managed sales operations and supervised inbound sales teams during her tenure. Before that, she spent 13 years at Cox Communications as the South East Region Inbound Sales Supervisor, where she developed her skills in sales management and team leadership.
Education and Expertise
Shavette Brady earned a Bachelor's degree in Marketing from Grambling State University. Her studies focused on Business, Management, Marketing, and Related Support Services, equipping her with the knowledge and skills necessary for her roles in sales and client services.
Background
Shavette Brady has a diverse background in sales and client services, with extensive experience in supervisory roles. Her career spans over two decades, during which she has developed a strong foundation in managing sales teams and enhancing customer experiences.