Denis Etienne
About Denis Etienne
Denis Etienne serves as the Médiateur for Tamedia and 20 Minuten, handling complaints about editorial content and advertising across multiple language publications.
Denis Etienne, Médiateur
Denis Etienne serves as a Médiateur, addressing complaints related to editorial content and advertising within German-speaking publications of Tamedia and 20 Minuten. Additionally, he handles similar concerns for the French-speaking regions in 20 minutes and 20 minuti. This role ensures that issues raised by readers or advertisers are expertly managed with a professional and unbiased approach.
Handling Complaints in German and French-Speaking Publications
Denis Etienne's responsibilities include managing and resolving complaints about editorial content and advertisements in several prominent publications. For German-speaking audiences, Denis oversees Tamedia and 20 Minuten, while in French-speaking areas, he focuses on 20 minutes and 20 minuti. This dual-language oversight highlights his role's extensive reach and significant impact.
Confidentiality in Complaint Submissions
All submissions handled by Denis Etienne are treated with utmost confidentiality. This ensures that individuals and organizations feel secure and can report issues without concern for privacy breaches. Denis commits to responding to all submissions within a 60-day period, maintaining a timely and efficient process.
Denis Etienne's Independent Role
As a Médiateur, Denis Etienne operates independently and is not subject to directives from either Tamedia or 20 Minuten. This independence is crucial to his role, allowing him to mediate and resolve disputes impartially, ensuring fairness and integrity in the process.