Ignaz Staub
About Ignaz Staub
Ignaz Staub serves as the Ombudsmann for Tamedia and 20 Minuten, handling complaints about editorial content and advertising in their German-speaking publications.
Title: Ombudsmann
Ignaz Staub holds the title of Ombudsmann. In this role, he is responsible for managing complaints related to editorial content and advertising in the German-speaking publications of both Tamedia and 20 Minuten. His duties involve ensuring that all complaints are dealt with in a structured and fair manner.
Handling Complaints at Tamedia and 20 Minuten
As Ombudsmann, Ignaz Staub handles complaints regarding editorial content and advertising for Tamedia and 20 Minuten’s German-speaking publications. He accepts submissions of complaints both in written form and via email. This structured process ensures that all complaints are documented and addressed in a systematic manner.
Confidentiality and Response Time
Ignaz Staub ensures that all complaint submissions are treated with strict confidentiality. Part of his commitment includes responding to all submissions within a 60-day period. This process is designed to provide thorough and timely feedback to complainants, maintaining trust and transparency.
Independent Operations
Operating independently, Ignaz Staub is not subject to directives from either Tamedia or 20 Minuten. This independence is crucial for maintaining unbiased and fair handling of complaints, ensuring that each case is addressed on its own merits without external influence.