Hamza Imran
About Hamza Imran
Hamza Imran is a Senior Benefits Administrator at Tandem HR, specializing in the administration of medical, dental, vision, and ancillary benefits. He has a diverse background in customer service and benefits management, with previous roles at CVS Specialty, DoubleTree by Hilton, and Nordstrom.
Work at TandemHR
Hamza Imran has been employed at Tandem HR as a Senior Benefits Administrator since 2021. In this role, he is responsible for the administration of Tandem sponsored Master Plans and client-specific plans brokered by the in-house Brokerage. He leads and manages the annual open enrollment process for clients, ensuring that all necessary information is communicated effectively. Additionally, he oversees the daily workflow of the benefits team and provides guidance to the Benefits Specialist and Benefit Assistant. His role includes acting as a liaison between insurance carriers and employees to resolve claim inquiries.
Previous Experience in Benefits Administration
Prior to his current position, Hamza Imran worked as a Benefits Specialist at CVS Specialty from 2019 to 2021. His experience in benefits administration includes specializing in medical, dental, vision, and ancillary benefits. This background has equipped him with the necessary skills to manage complex benefits programs and assist clients effectively. His previous roles have contributed to his expertise in the field of benefits administration.
Educational Background
Hamza Imran studied at DePaul University, where he earned a Bachelor's degree in Computer Systems Networking and Telecommunications from 2017 to 2020. He is currently pursuing a Bachelor of Science in Computer and Information Sciences and Support Services at Northeastern Illinois University, a program he has been enrolled in since 2020. This educational background supports his technical skills and enhances his capabilities in benefits administration.
Diverse Work History
Hamza Imran has a diverse work history that spans various industries. He worked as a Front Office Agent at DoubleTree by Hilton from 2015 to 2016 and as a Personal Stylist at Nordstrom from 2016 to 2017. Additionally, he served as a Baggage Claims Manager/Passenger Service Lead at Swissport from 2013 to 2015. His early career also includes a role as a Network and Sales Intern/Warehouse Logistics at the Chicago Distribution Center in 2012. This varied experience has provided him with a broad skill set applicable to his current role.
Technical Skills and Reporting
In his role at Tandem HR, Hamza Imran utilizes Amazon AWS to optimize client reporting delivery. He is responsible for setting up Ad-Hoc reporting with on-demand adjustments, which enhances the efficiency of data management and reporting processes. His technical skills in this area contribute to the overall effectiveness of the benefits administration team.